Country is some times not added to the CSV report
johanmattsson
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Posted on
Oct-06-2024
06:32 AM
Hi
Country information is sometimes missing when I download the CSV report. I need that information in order to pay the right VAT.
Please let me know if there is a way to solve this and please always add country to the CSV report if you are a PayPal developer.
Cheers
Johan
1 REPLY 1
MTS_Jennifer
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Oct-09-2024
07:36 AM
Hello @johanmattsson ,
Thank you for posting to the PayPal Merchant Community. If you are certain that you are passing the country into every payment request, please open a ticket to PayPal Merchant Technical Support.
Here is how:
- Go to https://paypal.com/mts
- Click on Contact Us at the bottom right
- Click Log in with PayPal
- Log into your PayPal Account
- Click Contact Us
- Fill in the details and submit the ticket
Thank you,
Jennifer
MTS
PayPal
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