IPN Queued Status for days.

acezhuo
New Community Member

IPN status showed as queued suddenly and been queuing for many days.

 

Any resolution for this? 

Login to Me Too
1 REPLY 1

Kavyar
Moderator
Moderator

Good day @acezhuo 

 

Thank you for posting to the PayPal community.

 

It appears that the issue you are experiencing is due to an invalid IPN URL being used. To resolve this, I kindly request that you update the IPN URL.

 

PayPal system will send the IPN response logs to the specific IPN endpoint URL which merchant passed in their website API request call.

 

If your(merchant) IPN listener server fails to return HTTP 200 OK response to PayPal POST, system will retry sending the IPN details for 16 times by auto alerting the merchant via email.

 

Please refer the detailed guide link to resolve the issue -

 

https://developer.paypal.com/docs/api-basics/notifications/ipn/IPNTesting/?mark=ipn%20trou#ipn-troub...

 

If you notice many Failed or Retrying entries, it is likely that the reason behind the delay in IPN failure to send HTTP 200 OK responses. To resolve this issue, you should review your server logs to identify why the required HTTP 200 OK responses are not being sent and fix your listener accordingly. Once your listener starts sending the required HTTP 200 OK responses, PayPal will post IPNs from the faster-cycling server.

 

If your still facing issues, please create an MTS ticket via -  https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.