- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I would like to enable the "Billing Address Request" feature on my account. I've seen that I need to contact the Merchant Technical support team. Is it possible to activate the feature for my live merchant account?
Thank you.
Solved! Go to Solution.
Accepted Solutions
![Moderator Moderator](https://www.paypalobjects.com/webstatic/icon/pp32.png)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good day @Noctaly
Thank you for posting to the PayPal community.
For LIVE accounts, we kindly request that you contact our PayPal Customer service via link - https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.
They will be able to assist you further as they are specially trained to address this type of account inquiry.
Sincerely,
Kavya
PayPal MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
![Moderator Moderator](https://www.paypalobjects.com/webstatic/icon/pp32.png)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good day @Noctaly
Thank you for posting to the PayPal community.
For LIVE accounts, we kindly request that you contact our PayPal Customer service via link - https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.
They will be able to assist you further as they are specially trained to address this type of account inquiry.
Sincerely,
Kavya
PayPal MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
![](/skins/images/12F5CD52DF833D77858E59D7ED03C8E3/responsive_peak/images/icon_anonymous_message.png)
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Auto Return feature for digital products without using woocommerce? in PayPal Payments Standard
- How do you create subscriptions with PayPal Advanced Checkout? in SDKs
- PayPal Business account opening api's in REST APIs
- How do I make sure a network token is passed? in PayPal Payments Standard
- the make custom button does not display the memo field even though i added one in PayPal Payments Standard