Help I can't make a payment!

[Thioid]

Whenever I try to make a payment, it keeps saying "Sorry we weren't able to complete your payment at this time"

Email confirmed : check

Phone confirmed : check

credit card : preferred payment 

We (me and seller) have tried send abroad, send friends and send for an item.

[kernowlass]

@Thioid

What country is the seller in?

[Thioid]

Canada

[kernowlass]

@Thioid

What currency are you sending?

What funding source are you using?

[Thioid]

I am sending USD to CAD

Using American Express credit card to fund.

[kernowlass · Accepted solution]

@Thioid

Has the recipients Canadian account set up to receive USD?

[Thioid]

Yes, i believe so.

[kernowlass]

@Thioid

Best check as that may be the problem.

[tontran19]

why i can't send money to friend i don't know what going on please can some one help me 

[Preezy30]

We couldn't complete your payment for you. To get your payments working again, check your account or contact us. I am receiving that message