Not received payment from "Study app of Facebook"..

[Sachin14]

I received mail from 'Study' that they tried to send me payment but it failed and told me to reach denied the payment...... Please help!!??

[PayPal_Callie · Accepted solution]

Hi @Sachin14 - 

Thanks for posting! I can understand wanting to figure out what could have happened. You want to make sure that your email address is confirmed if you have not done that already. You can find the steps here. You will also want to make sure that there are not any open issues on your account that would stop you from receiving money. Any issues can be found within the Resolution Center of your account. 

Hope that helps! 

- Callie