PayPal takes me to summary when trying to check out
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As the title says, whenever I try to checkout a payment when I have to choose if to pay with the PayPal money or a credit card, it just automatically sends me to the Summary page. Been having this problem since yesterday (April 3rd 2020).
I don't understand, before that day it has been working without a problem.
Is there a way to fix this?
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Hi @LucasAmoros
It seems that you may have activated One Touch to your device. If you clicked "Stay logged in for faster purchases" when checking out with PayPal upon initial log in. This activates One Touch for that specific device and browser and for all eligible merchants.
How do I turn off the One Touch feature?
To turn this feature off, follow the steps below:
- Click the Settings icon next to "Log out".
- Click Security.
- Click Update next to "One Touch® for auto login at checkout".
- Click Log out per device or Turn off One Touch on all devices.
For more information, please visit What is One Touch and how do I use it?
I hope this information helps!
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Hi, I am having the same issue of it taking me to the Paypal summary page when I try to checkout using Paypal using my paypal balance and I have to click on the back button in the browser to complete the purchase.
This has only started to occur since the new look Paypal page came in which suggests its a bug in the new code as it happens on whether one touch is enabled or not and in different web browsers Firefox and Chrome

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