Payment was cancelled

[jaya_corp]

Hi, I am from India doing freelancing work for clients in Australia. I made a request for payment on 10th August, 2021. I received an email saying that my payment was cancelled. I have been trying to reach customer care but it is just an answering machine and no one is available to help out with this query. 

[Imsubh]

Hi @jaya_corp 

Thank you for contacting PayPal community!

I understand your concern regarding the payment. I would like to inform that if you have requested a payment and if you have received an email regarding cancelation then it might be the request recipient has cancelled it. I suggest please contact them and ask them to make a new payment. Here's how to send invoice for payment. 

I hope this helps you!

Imsubh

[kernowlass · Accepted solution]

@jaya_corp 

To receive Paypal payments in your country read the below link.
https://www.paypal.com/in/smarthelp/article/how-do-i-receive-paypal-payments-faq1750?app=searchAutoC...
https://www.techtopic.net/steps-to-verify-indian-paypal-account/