Why does my transaction say automatic payment?

[Frankly21]

Why does my transaction say automatic payment? What is that?

[PayPal_Rich]

Hello Frankly21,

Thanks for reaching out to the PayPal Community with your question.

Generally, an automatic payment would be associated with a billing agreement. Examples of billing agreements or automatic payments would be services like Netflix, iTunes, Sony, etc. 

Here is information from our user agreement.

"You can agree with a seller who accepts PayPal to use PayPal as the payment method for future purchases with that seller.  This agreement is between you and the seller and allows you to pay the seller on a one-time, regular or sporadic basis. Depending on the seller you wish to pay, you might also be able to directly instruct PayPal to make future payments to the seller on your behalf on a one-time, regular or sporadic basis. Examples of automatic payments that can be arranged by you either with a seller or with PayPal include those that PayPal calls a “billing agreement,” "subscription," "recurring payment,” “reference transaction,” "preauthorised transfer" or "preapproved payment."

[Wrench77]

I had seven (7) different payments come out of my Card Account as "Automatic Payment" when I only conducted one Shopping Cart transaction.

I certainly DID NOT authorise any "Automatic Payment" agreement with the seller!

And the amounts were not what was agreed in the transaction - way too much was taken.

How can this happen?

I thought PayPal was here to protect us - I submitted a report to PayPal - but was told the issue was not fraudulent!

If this is not fraudulent, what is???

Very dissatisfied.