Wish "not processing" my payment

ava_j
New Community Member

Hey! I'm new here. Anyways I added a prepaid visa to my acc awhile ago. It's not expired, and I no longer have the physical card. I keep trying to buy some items on wish.com and every time I click "pay now" it always says there was an error or it failed to process. Any help?   

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @ava_j,

 

I'm sorry to hear that you're unable to make a payment. It's possible that you have a billing agreement set up using that card, and because the card is no longer valid, the billing agreement can't be used. Please check for a billing agreement and edit it to change the method of payment.

 

I hope this helps!

 

Olivia

 

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