Nordstrom purchase

AlinePapa5
Contributor
Contributor

Hi, I just purchased an e gift card on Nordstrom. PayPal sent me an email that payment has been authorized, but I received no confirmation from Nordstrom and recipient got nothing.  I tried to cancel transaction on PayPal but the cancel option is not available.  Anyone can help?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@AlinePapa5 

 

What does it say next to the transaction in your Paypal account?

1. Pending (with a clearance date)
2. Pending/Unclaimed with a cancel option.
3. Pending/Unclaimed withOUT a cancel option.
4. Payment or Sent.
5. Pending/Uncleared with a clearance date.
6. Pending awaiting authorisation.


Advice is voluntary.
Kudos / Solution appreciated.
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AlinePapa5
Contributor
Contributor

Thanks for your reply.  I actually called Nordstrom and they mentioned that my purchase probably didn’t go through because I can only purchase an e-gift card in the US and I am in Europe.  So what happens now? PayPal releases the amount? The message I got is that payment has been authorized and no cancel option was given.

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