Using paypal to pay for Uber rides....having issue selecting as payment method

dpsurman
Contributor
Contributor

I have UBER and want to use PayPal as payment method on my smart phone....it has PayPal as method but when I put in my information to connect PayPal to Uber it directs me to credit card screen. Please help if you can. 

 

thanks, dpsurman 

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3 REPLIES 3

PayPal_AshleyM
Moderator
Moderator

Hi @dpsurman,

 

Uh oh! If it's not allowing you to use PayPal, it either means that Uber is blocking it being added to your account, or PayPal is stopping the payment due to our internal security detecting risk. I apologize for any inconvenience this may cause.

 

- Ashley M


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dpsurman
Contributor
Contributor

Hello again,

Why would UBER prevent me from adding as payment method; PayPal? And, how do I have UBER lift that restriction?

 

Look forward to hearing from you.

 

dpsurman 

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PayPal_DerrickD
Moderator
Moderator

Hi@dpsurman,

 

Without viewing your account it's hard to say exactly what the issue is, but it is possible that our internal security system may be preventing you from linking your PayPal account to Uber. If the problem persists, you can try contacting customer support for further assistance. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

-Derrick

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