PayPal credit as preferred payment method is grayed out, no problems with account

[CLD2]

PayPal credit as preferred payment method is grayed out, no problems with account

[PayPal_RachelK]

Hi @CLD2,

Welcome to the community and thank you for your post!

I do understand your frustration with this. PayPal Credit is not eligible to be used on all transactions. It may be that PayPal Credit cannot be used on that specific transaction. 

If you continue to experience this issue on multiple transactions, please contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.

I hope this helps!
 

- Rachel