Hello @heatherreeny,
Welcome to the PayPal community and thank you for your post!
I'm sorry to hear about the issue you've had while applying for a PayPal cash card. Please take a look at this help center article to request a card. Before you proceed, please try some troubleshooting such as clearing cache and cookies, or try using a different browser. If the issue persists, I would recommend you to reach out to our customer support team so that our advisors can help you accordingly.
Regards,
Ayesha
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