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Received an email from PayPal about referring a friend to receive $10. I followed the steps and sent 1 cent to a friend who didn’t have Paypal. They linked their account and sent me a Payment of $15 for money they owed me. The conditions of the promotion were met as all they had to do was signup and send or spend $5 after receiving my 1 cent. Neither of us have received the $10.
Solved! Go to Solution.
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PayPal Promotions
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How did you contact them? I've spent 10 minutes looking through the various "contact us" options, and just when I found the "Promotional" help direct me to send an email, it then said, "I'm sorry, we're not accepting email contacts regarding this topic."
I know the FAQ said to wait 2 weeks, but now it's been 15 days for me, and no promotional credit.... Just curious if you ended up calling them during business hours?
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I am having the same issue at the current moment but I talked with a supervisor when calling the PayPal customer support number and now I am better informed on terms and agreements. The 10.00 dollar bonus can take anywhere from 24 hours and or up to 2 weeks. You can find this valuable information if u go to PayPal referral through your Google browser and clicking on one of the several links that will pop up. I do want to point out two things. Yes it was a hassle sorta speak trying to get my bonus or the thought of not getting it all together but I applaud PayPal customer support team for talking in a tone that made me feel they understood my frustration and without a doubt that alone let me know we was gonna resolve this matter for sure. 5 STARS TO PAYPAL CUSTOMER SUPPORT TEAM
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