Shipstation international

[dhaese]

We were recently switched to Shp Station and I find it terrible. 

Todays Problem.

For years I have been able to ship small document packets to England for just a few dollars. There was a separate category for documents only. Today, with ship station the only option is merchandise for $17.  How can we get this fixed? 

[barrycastle]

Thank you for posting this information.  I have been using Paypal for years with no shipping issues until this new horrible ShipStation app started.   I also find this to have many problems.  I will be using USPS.COM for the moment.  If anyone has other solutions, please let me know.  Thank you, Barry

[Ocf1]

I agree I don’t like ship station and tried to ship to Canada.   There is no custom form and the address of my buyer is not listed on shipping label just some place in Hackensack nj. I’m afraid to ship it out.    Has anyone had any issues with this 

[HIRT]

Yes (Canada also), although my address came up LA transfer station (not the correct verbiage, but close).  Was afraid to ship but did it anyway......this was 16 days ago, package has still not arrived.  My customer wants his product so I have to ship another one but I'm going to have to take it to the post office this time.  Very disappointed!!!!

[Cocoresort11]

Now it is called GlobalPost or something called like that. I've never agreed with those service but automatically the service was applied to ship to Canada.

It should ship be shipped directly using the USPS label but it go to NJ and they relabeled (what?? I don't want to the 3rd party change the address I filled in and the custom). It was 7 days ago but the package is still Jamaica, NY. When I send directly, it was shipped directly Jamaica, NY and custom clearance.

I asked PayPal to opt out the GlobalPost from my international shipping.

This is like the GSP of eBay but the eBay case is they give a huge discount but this PayPal shipstation GlobalPost don't give any discount. It was same with the Click in ship price. I really don't know when my buyer can receive the package (just sending to Canada takes so long).

[HIRT]

100% agree....following...

[HIRT]

Had the same problem!  OK, the price was twice as much as the former PayPal shipping, but in addition to costing twice as much, the package has been "in shipping" for over 16 days!  Not even sure if it is going to arrive.  My customer is complaining so I have to send out another replacement product.  Not a good way for Shipstation to start out!!