Hello @Inezl,
Welcome to the PayPal Community! I'm sorry to hear you've run into some road-blocks receiving a recent payment through Zettle. I can certainly understand how concerning this must be. Is it possible your payment is On Hold? If that's not the case, and you've already Confirmed the primary email on your account, I'd recommend reaching out to our Customer Support teams for more info.
Good luck!
- Jon K
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