I can't send invoices, I keep getting the message "Sorry, we couldn't update your invoice".
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I can't update, save or send an invoice, I keep getting the message "Sorry, we couldn't update your invoice. Please contact our customer service team for any queries".
I have cleaned the cache, removed words from the invoice that people have said would solve the problem, tried to send from a mobile app, tried different browsers, and contacted support (but I haven't had any help).
I noticed that when I create the invoice, I can save it once, but the second time the issued and due date change and I can't pick the right days, it seems like a bug or something. From the second attempt to save a draft there's nothing else I can do, can't send, can't share a link, can't download or anything. I don't know what to do anymore. I have been using the Request Payment method, but it sucks. The only reason I use PayPal is for the invoices.
Does anyone know how to solve the problem or the only solution is to abandon Paypal once and for all?
- Labels:
-
Merchant Payment Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Why is PayPal sending so many requests for money from random emails? in Security and Fraud
- I can't send invoices, I keep getting the message "Sorry, we couldn't update your invoice". in Products & Services
- How do i open a dispute if someone hasnt paid and invoice? in Security and Fraud
- Invoicing Questions in Transactions
- How can I delete an invoice/hide an invoice? in Products & Services