Paying off specific Paypal Credit balances

mufcsdm
New Community Member

I have made 2 separate transactions one which I need to pay in 4 months at 0% and the other which is 24 months at 0%. However when making payments it is paying off the 24 month balance and not the 4 month one. I do not seem to see an option to pay off the one I would like to. 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @mufcsdm

 

Thank you for your post and for joining the PayPal Community! I'm sorry to hear that there's any confusion regarding the balance to which your payments are applied. To learn more about how payments are applied, please take a look at the appropriate one of the below FAQs. If you still need the assistance of PayPal Credit Customer Service, the contact information for them can be found at the bottom of the relevant FAQ.

 

Please select the link that matches your country:

 

I hope this helps!

 

Olivia

 

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