invoice pending

ahmedcode
New Community Member

hey, i created my Paypal account before a few month ago. first transaction was in pending status as normal for any new account. After that i started receiving my money instantly. now i'm trying the Business Tools for my discord bot premium plans and my own programming services. I created an invoice and the customer paid it. i have marked it that's have been paid but it's in pending status, why?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@ahmedcode 

 

Pending with a clearance date or do you mean on hold?


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ahmedcode
New Community Member

@kernowlass 

the invoice status is "Pending" why it's pending and i have verified my profile before 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ahmedcode 

 

Sounds as if the invoice has not be paid yet and you need to wait for the funds to clear.

If unsure then give customer services a call.


https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


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