Says check is received and cashed but haven't got yet.

nstultz11
New Community Member

Why does my paypal say 

 The check that you requested has been received and cashed? I haven't gotten the check yet or cashed it. Please someon help me and tell me why it says that!!

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8 REPLIES 8

lizgrisham1990
Frequent Contributor
Frequent Contributor

Check? as in a Withdrawal from PayPal?
Log in PayPal > Contact Us > Call us via Phone

they can tell you when, where and the time or lead you to the right contact to give you that information.

 

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melvin3816
New Community Member

I have the same problem.  It says received and cashed only 4 days after it was sent out.  I never got a check in the mail.  Any luck with getting the money back?

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lizgrisham1990
Frequent Contributor
Frequent Contributor

Have you talked to a PayPal representative on the phone?

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auxmike
Contributor
Contributor

Holy smokes!

 I noticed this too yesterday! Recieved AND cashed in three days flat! I don't have the check, it's day 4 now.

I took out another $20 last night as a test to see if it happens again. Something's up on their end unless they got hacked or something. Funny how they all happened around the same time. I HOPE I get the $1000 check I requested and that it's just a typo...

I'd call or write them but I'm afraid they would freeze my account or something...

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auxmike
Contributor
Contributor

UPDATE: Just got off the phone with PP and I was told  the check was mailed from CA on the 16th. He sees no sign of the check being cashed yet. He noted my concerns and told me call back if I don't see it next week. He also told me  he'd let his supervisor know about it, and when I asked he said NO they won't freeze my account over this. It appears to be a typo of sorts. I told him about this forum and he said no he didn't hear any other complaints of this nature yet.

Best bet is to CALL first. The tech was great and I was on hold for about 10min. which I killed by surfing the net with my iphone on speakerphone. So, check's on the way! Very happy happy how they quickly set it straight.

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lizgrisham1990
Frequent Contributor
Frequent Contributor

Yeah, this is basically a system error.

90% of actions on PayPal are "Automated".. Just a pooper bug is all.

Should be fine, 😛

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Fenrirs-Grave
New Community Member

I'm having the same problem but to those here. Have any of you gotten your checks already?

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auxmike
Contributor
Contributor

Yes , got mine a few days after I posted here about it! Ignore that message.

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