How to Cancel a Pending e Check ?

HenryB2
Contributor
Contributor

Hello everyone,

 

I have a client that has sent me an eCheck for his purchase. The eCheck is still in "Pending" mode. Is there anyway I can cancel the check?

(by the way, the client has mistakenly issued the echeck as a payment to friends & family before I even send him the invoice). 

 

Following PayPal's advice, I haven't shipped the order yet. Since the client is in hurry we need to immediately void his check and make an instant payment.

I will be thankful if someone could help me. 

Thank you! Smiley Happy

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@HenryB2

 

Go to Account Overview > History > Find the relevant payment > Details > Cancel Payment under ‘Cancel this eCheque payment’ > Review the information and include a message to buyer > Cancel Payment.



Advice is voluntary.
Kudos / Solution appreciated.
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