Possible UGG boot fraud....has anyone else ordered from UGG OUTLET????

[rowley3279]

I have ordered 2 pairs of UGGS from UGG OUTLET and the payment went to AUKOALA AUSTRALIA INTL LTD via Paypal on 2nd Dec 2011. 

On 3/12/11 I received the order confirmation email and an email confirming the shipping of the boots which gave a tracking number and the shipping company www.ejs.com.cn, however when I put my tracking number in, the page could not be displayed because a fatal error had occurred!!!!  This stated they would take 5-7 working days to arrive....it has been more than that now.

I have emailed Aukoala and I have emailed the UGG OUTLET store and the mailer demon sends it back saying the recipient does not exist!!!   I am really concerned that I have been scammed.

Can anyone help me please?

Thanks

[sunshinekitten]

Yes I too am having the same problem, I have escalated a claim via Pay Pal. I checked with the legitimate UGG company and they have said that they do not have AUKOALA LTD as being one of their registered companies and therefore likely to be  counterfiet goods!!

[Louise222]

I habeas ordered for Uggoutlet But have from Uggmall. I have received obviously fake goods and no return address. I paid them through pay pal and the money has left my back account. But there is no visible transaction through paypal even though I received a reciept from the seller. I want escalate this and am not finding my way around pay pal. can any one help?

[Goetz]

Hello,

unfortuanatly I also bought a pair of these boots for my girlfriend.

As they received after 3 weeks shipment we found out, that these boots are fake boots, way too small for the ordered size and not original ugg boots.

Since then I had a discussion via email with some of these Aukoala support members, because I had activate a paypal conflict for this deal.

Their last offer was 44 Euro back ( including taxes I paid 155,- Euro) or finally to sent these boots back.

I´m afraid of doing that, because of the high shipping costs and the risk that the boots get lost during ! or at the end of the shipment, in that way I would loose all.

I´m really feeling robbed, and don´t know what to do?

I´m really sure, that these Aukoala Boots factory are absolute know what they are doing, to get a lot money for a cheap product.

I would take the 44,- and may sell the boots for a nice price, but in that way, these Aukoal guys get what they wanted to have - money from other people!

Anyone could help here ?

Geetings from germany,

Goetz

[skc75]

yes,i am orderd one as well, it is more than 2 weeks now , the UGG home web-page is gone,email is coming back to me,tracking number is not work ,also that 'ejs.com.cn' is in CHINA !!!!!!!!!!!!!!!

[SUHAILA]

Hi there, i have done the same thing , company name the same, what to do now, i thought as they are using Paypal they must be legit. ? i did not log onto my account and paid via card using Paypal and dont have a transaction number to claim , im really upset 😞 what to do 

[sunshinekitten]

If you paid via pay pal then escalate a claim, they will then notify the seller there is an issue. I too thought using Pal Pay would be safe and that no fraudsters would use Pay Pal as a way of receiving payments??? Clearly I was wrong.

[Louise222]

How does one escalate a claim? because my transaction to a differnt ugg fraudster isnt showning up  on my account> i do have an email reciept saying they have recieved payment but i dont know how to escalate this never used pay pal before. can you help?

[sirgalahad]

Yes same problem here!!!! I also now worry just how secure is Paypal.......Very upset

D.

[lestiac]

Same as me, I raised the alarm last Monday when boots didn't arrive after 15 days of waiting. I paid by Mastercard via paypal and have raised a dispute but not sure what will happen?