Internal Server Error 500

[Ehrgein]

Hello! I've been trying to implement a PayPal button for a project I'm doing and it was woring fine, but about an hour ago I got this as a response in the console:

{"name":"INTERNAL_SERVER_ERROR","details":[{"location":"body","issue":"INTERNAL_SERVICE_ERROR","description":"An internal service error has occurred."}],"message":"An internal server error has occurred.","debug_id":"f644638429bbe"

At first I thought it could be the incorrect values were being placed, but then I tested with simple values and it worked fine.

Is there anything I'm missing?

Thank you!

[mhelmntrs]

The error message you're encountering, "INTERNAL_SERVER_ERROR," indicates that there's an internal service error on PayPal's side. This is not something you can fix directly, as it's related to PayPal's servers. Here are a few steps you can take: 1. **Wait and Retry:** Internal server errors are often temporary. You might want to wait for a bit and then try your request again. 2. **Check PayPal Status:** Check if PayPal has any ongoing issues or maintenance. They sometimes provide updates on their service status page. 3. **Review API Integration:** Ensure that your API integration is correct and up-to-date. Sometimes changes in the API or incorrect configurations can lead to errors. 4. **Contact PayPal Support:** If the issue persists, consider reaching out to PayPal's technical support. They can provide specific information about the error and guide you on resolving the problem. Remember to check for updates or announcements from PayPal regarding any service disruptions or changes that might be affecting your integration.

[Kavyar]

Good day @Ehrgein 

Thank you for posting to the PayPal community.

I would like to suggest you try again to address the issue you are currently facing by following the below steps:

1)Clear web browser cache and cookies

2)Use a different browser

3)Access website in private/safe mode

If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.

Sincerely,

Kavya

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.