DPRP is not enabled for this merchant error (Sandbox)

3lij4h
Contributor
Contributor

Hey,

I am using a WordPress website with GetPaid addon enabling Paypal pro API. However I have been tying to get payment via my PayPal in no avail (sandbox mode) and getting this error: DPRP is not enabled for this merchant error (Sandbox)

Please advice

 

 

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3 REPLIES 3

vaishnavib
Moderator
Moderator

Good day @3lij4h,

 

Thank you for posting to the PayPal community.

 

Please provide the PayPal sandbox email address for which the DPRP feature needs to be enabled.

 

Note: For live accounts, Please contact our PayPal Customer service via the link - https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the issue.

 

Sincerely,

Vaishnavi

PayPal MTS

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3lij4h
Contributor
Contributor

Thank you for your reply @vaishnavib 
sandbox email address:
sb-udg4s28077153    at business.example.com 

Does this need to manually enabled for live accounts as well?

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vaishnavib
Moderator
Moderator

Good day @3lij4h,

 

We have reviewed the information provided and have identified an issue with your sandbox account, which is registered with an email address associated with Israel. Unfortunately, at this time, PRO integration is not supported for Israeli accounts.

 

To resolve this issue, we kindly request that you create a new sandbox account using one of the countries listed in the guide provided at the following URL :

https://developer.paypal.com/api/nvp-soap/paypal-payments-pro/

 

Once you have successfully created the new account, please share the email address associated with the account with us so that we can enable the DPRP (Direct Payments Recurring Payments) feature for you.

 

Additionally, we would like to take this opportunity to inform you that as you are currently using PayPal Payments Pro, which is a legacy integration, we suggest that you consider upgrading to Advanced Debit and Credit Card Payments. You can find more information about this upgrade at the following URL: https://developer.paypal.com/docs/checkout/advanced/.

 

Important: PayPal isn't accepting new users for this feature, and we require existing users to upgrade to our Advanced Debit and Credit solution that supports EMV 3DS (3DS 2.0) for PSD2. Our Advanced Debit and Credit solution enables highly customizable custom-card fields and reduced PCI Compliance requirements. For more information, see Set up advanced credit and debit card payments.

 

Sincerely,

Vaishnavi

PayPal MTS

 

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