How to refund amount received in sandbox account?

hamza992
Contributor
Contributor

A customer checkout while sandbox API was added to my custom checkout code

because I was still testing. Is there any way to refund that amount?

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MTS_Justin
Moderator
Moderator
Hello,

All transactions within our sandbox environment are fictitious and therefore your customer should either not have been charged or they sent a payment to an email address which is not registered to a "live" PayPal account, in which case it would have a status of "unclaimed" on the buyer's side and will automatically be cancelled and returned to the original funding source after 30 days.

Thanks !

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2 REPLIES 2

hamza992
Contributor
Contributor

Here is the transaction which I get from the sandbox notifications tab.

Screenshot 2021-11-03 020811.jpg

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Solved

MTS_Justin
Moderator
Moderator
Hello,

All transactions within our sandbox environment are fictitious and therefore your customer should either not have been charged or they sent a payment to an email address which is not registered to a "live" PayPal account, in which case it would have a status of "unclaimed" on the buyer's side and will automatically be cancelled and returned to the original funding source after 30 days.

Thanks !

Was my post helpful? If so, please give me a kudos!
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