I am able to login on my developer account but I can't login to my sandbox account

riggie11
Contributor
Contributor

I am able to login on my developer account but I can't login to my sandbox account, as I get a password error, trying to login to the sandbox.

Can anyone help?

Login to Me Too
3 REPLIES 3

MTS_Jennifer
Moderator
Moderator

Hi @riggie11 

Thank you for posting to the PayPal Sandbox Community.

The sandbox login will be different than your developer login. However, you can use your developer to reset your sandbox account passwords.

Here are the steps to resetting your sandbox passwords for any sandbox account attached to your Developer Account:

  • Log into the developer dashboard at https://developer.paypal.com
  • Click on Testing Tools
  • Click on Sandbox Accounts
  • Click three dots next to the account
  • Click View/Edit Account
  • Click Change password
  • Put in new password
  • Save changes

When you log into your sandbox account make sure you are going to https://sandbox.paypal.com. Your sandbox accounts will not work on the live PayPal site, just as your live credentials will no work in sandbox.

 

Thank you,

Jennifer

MTS

PayPal

Login to Me Too

riggie11
Contributor
Contributor

Many thanks Jennifer! Much appreciated.

Login to Me Too

th0m6s
Contributor
Contributor

Hi Jennifer/riggie11,

 

I am able to login on sandbox, but I can't login to my developer account, as I get a password error, trying to login to the developer account.

Can anyone help?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.