IPN not sending response back to my website - https://www.blissthaimassage.com.au/

[trakesh]

Hi,

Not receiving IPN from long time, all of sudden it worked single time on 15th then again stopped working.

[Kavyar]

Good day @trakesh 

Thank you for posting to the PayPal community.

This looks like an issue with your IPN listener server URL which is failing to send HTTP 200 OK response to PayPal system.

Failed : PayPal never received an HTTP 200 OK response to the original POST or to any of the subsequent re-POSTs.

Retrying : PayPal did not receive an HTTP 200 OK response to the original POST, the message has been re-POSTed between one and fifteen times, and PayPal is continuing to re-POST the message.

I request to please contact your website developer to cross check your IPN listener server code, to receive IPN responses from PayPal system.

Please refer the detailed guide link to resolve the issue - 

https://developer.paypal.com/docs/api-basics/notifications/ipn/IPNTesting/?mark=ipn%20trou#ipn-troub...

If you see many Failed or Retrying entries, not sending HTTP 200 OK responses is probably causing your IPN delays. To fix this, go through your server logs to determine why HTTP 200 OK responses are not being sent and fix your listener. Once your listener is sending HTTP 200 OK responses as required, PayPal posts IPNs from the faster-cycling server.

To assist you further, I recommend referring to the detailed guide provided at the following link.

https://www.paypal.com/us/cshelp/article/how-do-i-troubleshoot-instant-payment-notification-ipn-ts20...

If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

Sincerely,

Kavya

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[trakesh]

I removed all the code from IPN receiver file and just added this code but still did not received response from paypal. What can be the issue now?

<?php
if($_GET['action'] == 'success'){
file_put_contents("ipn.txt", print_r($_REQUEST, true), FILE_APPEND);
}

[Kavyar]

Good day @trakesh 

To resolve the issue you are currently experiencing, I kindly request you to follow the steps provided in the below URL.

https://developer.paypal.com/api/nvp-soap/ipn/IPNTesting/?mark=ipn%20trou#link-notreceivinganyipnmes...

If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

Sincerely,

Kavya

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[trakesh]

Hi,

Checked all the suggestions given by you but still IPN not working. It gets failed after multiple try and also my IPN is getting disabled automatically after few days.

The link you have given to raise a complain, i can't see any option to create a case, can you please guide through?