This transaction cannot be processed. The merchant's account is not able to process transactions.
vmuvvagvm321
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-05-2022
04:46 PM
We integrated paypal and set up an account in our application Sandbox API Signature, API Username & API password but when I try to submit the payment with the test credit cards, getting this error.
Invalid Configuration: This transaction cannot be processed. The merchant's account is not able to process transactions., Please try again.
Please help!
Thanks,
Vineela
Labels:
- Labels:
-
API
2 REPLIES 2
MTS_Justin
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-07-2022
03:28 AM
Hello,
It sounds like you're attempting to process a direct card payment with sandbox account which is either not enabled for payments pro or is located within a country where payments pro is not available.
Check the sandbox account is enabled for payments pro, by looking up the sandbox account within your developer account and it should show the account type as "business-pro" if it's been enabled for payments pro.
If it has not been enabled for payments pro and is located in a country where payments pro is available, view/edit the account and you should see an option "upgrade to pro". Click on that and you should see a success message, then submit a new "dodirectpayment" API request and it should be successful.
Thanks !
Was my post helpful? If so, please give me a kudos!
It sounds like you're attempting to process a direct card payment with sandbox account which is either not enabled for payments pro or is located within a country where payments pro is not available.
Check the sandbox account is enabled for payments pro, by looking up the sandbox account within your developer account and it should show the account type as "business-pro" if it's been enabled for payments pro.
If it has not been enabled for payments pro and is located in a country where payments pro is available, view/edit the account and you should see an option "upgrade to pro". Click on that and you should see a success message, then submit a new "dodirectpayment" API request and it should be successful.
Thanks !
Was my post helpful? If so, please give me a kudos!
GoCloudzUS
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-19-2023
09:31 AM
We are located in the US and getting same message. How to enable "business pro". Not seeing that option. Also, can you please confirm what should be the URL. We are pointing to "https://api-3t.paypal.com/2.0"
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- please enable future transactions in my sandbox account in REST APIs
- PayPal Redirection Issue After Successful Payment in Photobooth Integration in Sandbox Environment
- If I don't capture within the 3 hour limit, how can I be sure that the payment went through? in REST APIs
- No transaction details found from the API of my sandbox account (Less than 3 years data) in Sandbox Environment
- Paypal transaction description not showing from Modern Events Calendar connection in PayPal Payments Standard