Can't upload profile picture or driver's license from Android

Markymark10
New Community Member
Won't let me upload profile picture and driver's license why ?
Login to Me Too
2 REPLIES 2

Mechanicmshsudh
Contributor
Contributor
Find a solution? I need help
Login to Me Too

PayPal_Bindu
Moderator
Moderator

Hello @Mechanicmshsudh 

 

Thank you for posting your question in the PayPal Help Community!

 

Sorry to hear that you're not able to upload your documents in your PayPal account from android device. Please try some troubleshooting like clearing your cookies, history, cache, etc. from your browser or using a different browser/device. If you are experiencing difficulties through the mobile app, please try uninstalling and reinstalling the app to see if this helps to resolve the issue. Here are the most common error messages you might see during the uploading of files to PayPal : Error message during upload? Here's what it means. If the issue persists, please contact the team to get this resolved.

 

Good luck,

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.