Cannot use Paypal

[Eybisystem]

My account all of a sudden shows I can no longer use paypal. I've been using it for years and I only use it to receive payments from Fiverr so not sure why it was limited or permanently deactivated and yet I cannot completely close the account. I got to chat but they can't help they just keep saying I cannot use Paypal and I cannot cancel and can't explain why. I also checked here possible reasons why account will be limited and none of it applies to me. I'm confused. Need your help please. They also said they observed potential Fraud activity. I only use it for Fiverr how is that fraudulent? Also the card that I have on here also got blocked due to unusual activity but I have not made or any unusual activity and the bank can't also explain why. I am not sure if these 2 are connected. I am so confused.

[PayPal_Ayesha]

Hello @Eybisystem,

Welcome to PayPal Community Forum and thank you for posting here!

I am sorry to know that you can no longer use a PayPal account due to limitations. I can certainly understand how frustrating something like this can be. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. Usually, details about a limitation are sent via email or can be seen in the Resolution Center. If you've reviewed the limitation notification, User Agreement, and Acceptable Use Policy, and do not feel the limitation is valid, please reach out to our PayPal Support team through the available contact options on our website. You can also reach out to us on Twitter and Facebook. 

Regards,

Ayesha