Hello All, Recently I have been scammed (big time) by a fake trading platform called VNSMART. All the transactions happened through PayPal. Unfortunately I was new to PayPal and for my very first transaction I used ‘f&f’ instead of purchasing goods. Seeing the service fee, I called PayPal right away and asked if they could cancel the transaction as I choose the wrong type. PayPal said I had to contact the seller and ask them to reverse, they can’t do anything. Well at that time, I didn’t know the whole platform was a scam, and so I didn’t reach out to the seller. For my next transactions, I used paying for goods/services. After using the platform for about a month I realized the massive scam, and fake crypto currencies (or just showing the fake cryptos’ on the screen), I reported the incident to the local police and reported disputes/ claims for all the transactions through PayPal, other than the very first one (Paypal wouldn’t help with that one as I chose F&F even though I called them right after the transaction stating that the wrong type of chosen by mistake). This seller has sent fake fedex details, delivery showing either pending and to wrong city! Paypal had refunded me for 2 transactions among four. Paypal keeps pushing the resolution dates back for the remaining two claims, not sure why, but hopefully those will end in my favour. Not sure what to do if don’t. Any advice will be helpful. Now, reg the very first transaction, I disputed through my bank as I used my debit card. Bank is not helping in a promising way, and suggesting as I chose ‘f & f’, and their vendor is PayPal, Paypal would reject the dispute right way! Shouldn’t the bank reach out to the seller? Another question: I have read that sellers need to have special approvals from PayPal to provide services on trading platforms, crypto platforms, pyramid schemes. The services the fraud seller was providing fall under these types. I was hoping to find out how a fraud platform can register with PayPal as a seller? My belief is the seller might be registered for proving different services, or selling products, (otherwise why would it generate false FedEx tracking details!). Another note, seller changed the PayPal deposit email address just after I reported the claims. Many thanks for your advice/ suggestions 🙏
