Frozen account when selling a product

Isa_2
Contributor
Contributor
Hi, guys I sold a gaming account to my friend he’s foreign so when I said the price was 500£ he sent the first but it was lower then 2 more after it another in euros and another in £ as £ is my currency to make up for the full amount I am a verified account when I sold it to him My account got froze if he contacts them and provides literal proof can I get my get my account unfrozen within the next 1-2 days?
Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Isa_2 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Isa_2
Contributor
Contributor
Thank you a lot! If both me and the seller can provide proof that the transactions have happened and are legit how long would you say it takes to unfreeze my account,thanks!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.