Frozen account when selling a product
Isa_2
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-27-2022
05:08 PM
Hi, guys I sold a gaming account to my friend he’s foreign so when I said the price was 500£ he sent the first but it was lower then 2 more after it another in euros and another in £ as £ is my currency to make up for the full amount I am a verified account when I sold it to him My account got froze if he contacts them and provides literal proof can I get my get my account unfrozen within the next 1-2 days?
Labels:
- Labels:
-
Limitations
2 REPLIES 2
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-28-2022
01:28 PM
You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
Isa_2
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-28-2022
07:41 PM
Thank you a lot! If both me and the seller can provide proof that the transactions have happened and are legit how long would you say it takes to unfreeze my account,thanks!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- My account is a seller account when I don't want it like that in Managing Account Archives
- Unable to use "Manage Users" - Known issue? in Managing Account Archives
- How to setup a business account for a company doing business as (DBA) several different brands? in Managing Account Archives
- To know about the purpose code of our saving account for paypal registration in Managing Account Archives
- Can you activate the billing address return for my account? PayPal Merchant IDM7F2BUEXX2RFG in Managing Account Archives