Help

[Bibens93]

My ex stole my documents and opened cards with them I haven't used PayPal in years and I just recently went to use it and it's been limited saying I broke the rules but I haven't used it but one time when I first got it .which was years ago .how do I dispute it

[kernowlass]

@Bibens93 

Sadly if the security of your account was breached due to something that was inadvertently your fault ie you had your documents stolen then paypal may limit your account considering it high risk.

You could try an appeal?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.