How do I report a merchant who is charging 2.9% processing fee for paypal users?
Angela1957
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Posted on
May-27-2023
06:13 AM
I know a merchant is charging a processing fee to it users of paypal accounts and know that this is illegal. How do I report this to paypal?
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Buyer Protection
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Fraud & Phishing
2 REPLIES 2
kernowlass
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May-27-2023
08:42 AM
They can surcharge just not more than the fee.
https://www.paypal.com/au/webapps/mpp/ua/useragreement-full?locale.x=en_AU#accepting-payments
Surcharges
You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method that exceeds the amount you pay us for that payment as a percentage of your total price.
Advice is voluntary.
Kudos / Solution appreciated.
Angela1957
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May-27-2023
09:10 AM
Thank you for the clarification. They are actually charging 2.6% which is the Paypal fee.
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