I need a refund from paying a month at a hotel but not being allowed to stay.

[Shayme21]

I paid $900 towards a month stay at woodspring suites. A day later we were told to leave. We had been staying there 6 months prior. The reason we got kicked out was bs. Rumors and hearsay We were allowed to be bullied and when faced actual danger the hotel did nothing but tampered with security footage to skip over the incident. “No activity “ was the reason given. Cars and people just disappeared …. Ridiculous. We had no where to go and no money. I disputed the charge for not receiving item and was denied because the transaction was processed correctly ?? **bleep**? That wasn’t the issue I know it was processed correctly it came out of my account. The fact is I paid the hotel in advance and then told I couldn’t stay.

[PayPal_Ayesha]

Hello @Shayme21,

Welcome to the PayPal Community! I understand you are concerned about the denied dispute case. I know this can be a concerning situation, and I hope to provide guidance. In this situation, the best way to resolve this issue is by contacting our customer service so that one of our advisors can assist you further. Please contact customer service by clicking contact at the bottom of the PayPal website to see the options.

Regards,
Ayesha