Is this a scam should i contact PayPal directly?

[Nedleyy]

Does anyone know if this is a scam I’m selling something to someone on Facebook market place for $130 and they sent the money through PayPal and PayPal asked for them to send an additional $100 so my account could become a business account so they did then i was required to send that $100 back which i thought all was weird now PayPal is saying i need to send an extra $200 which i don’t want to do? Help Can i get the $100 NZD which was in USD currency $77???

[sharpiemarker · Accepted solution]

@Nedleyy 

It’s a scam. PayPal do not ask senders to send more money after money is sent in order for you to receive money or anything. Upgrading to or to open a business account is free. If you don’t see money in your account, you have not been paid and just move on.

So did you actually receive $230? Did you send them money yet? Don’t.

Just call customer service and ask them to refund or reverse the entire payment back to sender for you because it’s a scam. I wouldn’t want to keep any of the money sent. The money may come from stolen account and you’ll get chargebacked later if you do not refund correctly and may end up on the hook for PayPal fees if sender paid as goods and services. PayPal don’t refund their fees these days. So let PayPal refund it for you.

On the other hand, did you pay the $100? If you paid it as goods and services, you may open a dispute at the resolution center. If you sent money as friends and family, it’s typically not covered by purchase protection.

Contact customer service:

https://www.paypal.com/smarthelp/contact-us

Click “Message Us” or “Call Us” option on the bottom.

Or reach out to PayPal at Facebook or Twitter.

https://www.facebook.com/PayPal

Twitter: @AskPayPal

[Nedleyy]

Hi thank you for your response i did not receive any of the $230 and i did sent $100 as family and friends as i was requested to do by the scammer i was naive and didn’t realise i would not get a refund 😞