PayPal account banned *instantly* after the creation. IIRC, even before entering personal details.

aseagull
New Community Member

Greetings. Decided to set up a PayPal business account to accept payments for my online commissions. I've *just* created an account, and even without typing ANY additional info account got banned.

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Reference ID of the problem is as follows: 

PP-L-356327570442

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Some additional info - I was using proton.me e-mail, could this be an issue?

I mean, can I do anything about that? What was the reason? Is there a way to set up an account and NOT get instantly banned for no apparent reason?

Thanks!

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@aseagull 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.

If none of those then.........

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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