Payment to JPMC RE PAYPAL from bank account

Emmgee1959
New Community Member

Have had 3 payments taken from my bank account in the last week all for low values 4.99,5.99 and 9.99. Payments made to JPMC RE PAYPAL. I have no knowledge of these. Is this a fraud/scam. Any device would be appreciated. 

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2 REPLIES 2

PayPal_Meghan
Moderator
Moderator

Hello @Emmgee1959,

Welcome to the Community! 

I'm sorry to hear you have unrecognized transactions on your bank statement. I recommend checking with any family or friends who may have recently used your card or PayPal account to see if they made the transactions. I also recommend reviewing your account for any automatic payments. If you find the transactions were unauthorized and they appear on your PayPal account, you can file a dispute following the steps on our Help Center. If the transactions are not showing on your PayPal account, please contact Customer Support by clicking 'Contact' at the bottom of any PayPal website.

I hope this is resolved soon! 

- Meghan


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Emmgee1959 

 

When you add a bank account to paypal it sets up the direct debit mandate  so that paypal can take authorised payments for any purchases you make (or pay your Ebay fees). (JPMC RE PAYPAL) (JP Morgan Chase).


No company eg water/electric can take funds from your bank account on a regular basis without that direct debit.
However the amount shown is always the ''last'' transaction / amount that you paid to a seller via paypal.

Sometimes it does not coincide with the date you made the payment as paypal CREDIT the seller in advance and then paypal wait for the funds to transfer from your bank account, they can 'leave' that account at anytime from a few hours up to a few days later. Also the 'amount' can sometimes not be recognised if you used it as a part-payment with the rest coming from funds already in your paypal balance.


Advice is voluntary.
Kudos / Solution appreciated.
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