Removed access to my funds for 6 months.

Kd72
New Community Member

PayPal has permanently taken away my ability to ever use the account again. Stating that I violated community standards, but can absolutely give me no indication of any event in which I did so I’ve done nothing wrong. They’ve held my money for six months and told me I cannot access at all and there’s nothing they can do. In the meantime I’m losing my car ( which means I’m losing my job ) because it’s that’s where I was getting all my money sent to - PayPal, so I’m losing my car. I have no way to feed myself and they won’t do anything for me. It’s my money, and they refuse to give it to me, and I’m losing everything as a result. Does anybody can anyone help me? I can’t believe this is happening currently they’re allowed to do this for any reason at any time to anyone. They don’t need anything legitimate on you.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kd72 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Violating their acceptable use policy as per link.

https://www.paypal.com/us/legalhub/acceptableuse-full?locale.x=en_US

If none of those then...

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
However do not contact Social Media for any account issues as they will tell you to contact customer services as they can't advise on account issues apparently !.







Advice is voluntary.
Kudos / Solution appreciated.
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