Space Cockroach
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Space Cockroach withdrew $5.00 from my Pay Pal. I don't know what it was for and how can I get the money back and keep this from happening again
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Buyer Protection
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Fraud & Phishing
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As you have given 0 information on how they stole the funds or what happened or what you have done so to resolve the issue then hard to advise.
Advice is voluntary.
Kudos / Solution appreciated.
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Hello @Kunukau_gurl,
Welcome! Thank you for visiting PayPal's Community. It sounds like there's some unrecognized activity on your account - is that right? If so, I can certainly understand how concerning that must be. Here are a few resources I think you may find useful depending on what may be happening with the activity on your account:
How do I report an unauthorized transaction or account activity?
What is an automatic payment and how do I update or cancel one?
How do I open a dispute with a seller?
I hope that helps!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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Space cockroach.co was supposed to pay me £10 USD for playing solitaire smash but instead took it out of my PayPal account and now I'm worried they can charge me other amounts. How can I prevent this
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Check if you had a subscription set up and if so cancel it.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
Advice is voluntary.
Kudos / Solution appreciated.
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Hello @Franklins204
Thank you for visiting the PayPal Community!
I understand your concern about the unauthorized charge in your account. No need to worry! PayPal offers full protection for the confirmed unauthorized transactions. Please check if this charge is a part of a subscription you've set up in your account. You can find the steps in the Help center article here : What is an automatic payment and how do I update or cancel one?
If the charge isn't apart of a subscription/automatic payment, please report it in the resolution center and the steps to report the charge can be found here : How do I report an unauthorized transaction or account activity?
Best wishes,
Bindu
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Firstly google to see if you can locate what the company is.
Secondly check here......
Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
Lastly if still no luck recognising it then click on the transaction and using the report a problem link bottom of that details page report it as unauthorised?
Advice is voluntary.
Kudos / Solution appreciated.
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