Space Cockroach

LMonroe1
Contributor
Contributor

Space Cockroach withdrew $5.00 from my Pay Pal. I don't know what it was for and how can I get the money back and keep this from happening again

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22 REPLIES 22

MxHamel
Contributor
Contributor
Yep, PayPal doesnt care about it, they are as corrupted as these fraudulous companies. Should be reported to the medias and authorities, seriously! they took 10dollars from me too, contacted the company, doesnt answer, contacted paypal and they dont care
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Kunukau_gurl
New Community Member
Will I get refunded from whomever space cockroach is? They stole a lot of money from me.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kunukau_gurl 

 

As you have given 0 information on how they stole the funds or what happened or what you have done so to resolve the issue then hard to advise.

 


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PayPal_JonK
Moderator
Moderator

Hello @Kunukau_gurl

 

Welcome! Thank you for visiting PayPal's Community. It sounds like there's some unrecognized activity on your account - is that right? If so, I can certainly understand how concerning that must be. Here are a few resources I think you may find useful depending on what may be happening with the activity on your account: 

 

How do I report an unauthorized transaction or account activity?
What is an automatic payment and how do I update or cancel one?
How do I open a dispute with a seller?

I hope that helps!

 

 - Jon K


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Ànita
Contributor
Contributor

Space cockroach.co was supposed to pay me £10 USD for playing solitaire smash but instead took it out of my PayPal account and now I'm worried they can charge me other amounts. How can I prevent this

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ànita 


Check if you had a subscription set up and if so cancel it.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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Franklins204
New Community Member
Space Cockroach charge my PayPal when I cashed out in smash solitaire
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PayPal_Bindu
Moderator
Moderator

Hello @Franklins204 

 

Thank you for visiting the PayPal Community!

 

I understand your concern about the unauthorized charge in your account. No need to worry! PayPal offers full protection for the confirmed unauthorized transactions. Please check if this charge is a part of a subscription you've set up in your account. You can find the steps in the Help center article here : What is an automatic payment and how do I update or cancel one?
 

If the charge isn't apart of a subscription/automatic payment, please report it in the resolution center and the steps to report the charge can be found here : How do I report an unauthorized transaction or account activity?
 

Best wishes,

Bindu

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Gidgetatwood76
New Community Member
I have a withdrawal from cockroach company and I have no Idea who or what this is. And how do I get my money back?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Gidgetatwood76 

 

Firstly google to see if you can locate what the company is.

Secondly check here......


Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

 

Lastly if still no luck recognising it then click on the transaction and using the report a problem link bottom of that details page report it as unauthorised?


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