Want to link bank and saying sorry we could not confirm its you

joycee01
Contributor
Contributor

I want to link my bank to my account to withdraw my fund after 180 days now and whenever i tried to link it will be showing sorry we could not confirm its you please help

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@joycee01 

 

Are you linking an FNB bank account that is the only one supported in your country?

If so and you can't add it then your best bet is to reach out to customer services.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
However do not contact for ''account issues'' as they will tell you to contact customer services as they can't advise on account issues apparently as I have recently found out.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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