Why would I receive a PayPal security code when I haven't even been in my account in awhile?

Kath541
Contributor
Contributor
I received a security code from PayPal and I haven't been on my account in awhile?
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ali_3
PayPal Employee
PayPal Employee

Hi @Kath541 ,

Welcome to PayPal community! I understand you received a PayPal security code but did not intend to use it. Check with your friends or relatives to see if they've tried to get into your account. If you can't figure out who tried this, I'd recommend changing your password and security questions. There's a chance you received a fake text or notification. Here's where you can learn how to spot a fraudulent text/email and how to report it.

I hope this information helps!

- Ali

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ali_3
PayPal Employee
PayPal Employee

Hi @Kath541 ,

Welcome to PayPal community! I understand you received a PayPal security code but did not intend to use it. Check with your friends or relatives to see if they've tried to get into your account. If you can't figure out who tried this, I'd recommend changing your password and security questions. There's a chance you received a fake text or notification. Here's where you can learn how to spot a fraudulent text/email and how to report it.

I hope this information helps!

- Ali

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