procedures to be done before or in creating new account.

Abdulla9999
New Community Member

my account is limited because I registered before the age of 18, and now it is permanently limited. I removed my credit card but I can't close my account. Now I am above 18, Can I register with a new account with a new E-mail but with the same previous mobile number? Is there something to be done or avoided in or before creating the new account?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Abdulla9999 

 

You would need to check with customer services to see if they are happy for you to open a new account.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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