Account limited, Asking to upload passport, I don't have passport

[TerilynL]

I started getting alot of sales and customers paying through paypal. My account payments has been placed on hold . Paypal is asking for more business information. One section is asking me to submit a passport and I cannot change the forms of ID to upload. How do I work around this when I don't have a passport?

[kernowlass]

@TerilynL 

Click on the downward arrow next to the box and see what other options it gives you.

[TerilynL]

Thank you for your reply. 

There is no dropdown to pick. The only option is the Passport

[kernowlass]

@TerilynL 

I would contact c.s. then and ask if they can send you another option / upload link?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

[Rick509]

Hi Teri, did you get it resolved? I already submitted my DL, but they also want passport. Never seen anything like this before.