Account suspended arbitrarily for "suspicious activity", no explanation and "decisions are final"

[Surak]

Been a client for more than a decade. My account was permanently suspended for 'suspicion of fraud". I took offence to this so I contacted PayPal to elaborate to at least get some form of clarity as to what exactly happened. I got an arbitrary answer that "all decisions are final". It sounds a tad tyrannical if not completely antithetical to customer service. I am feeling helpless, betrayed by the service provider, insulted from being treated like a criminal and massively inconvenienced as I have come to rely on PayPal for transactions.

I am closing my account now and will look for a suitable transaction provider, but I am beyond peeved and will be sharing my experience at every opportunity and on every platform I come across. 

PayPal, thank you for ending our relationship on such a sour note. (that was sarcastic by the way)

[kernowlass]

@Surak 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not living in the country where you opened your Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Violating their acceptable use policy as per link.

https://www.paypal.com/us/legalhub/acceptableuse-full?locale.x=en_US
10. Too many disputes/claims.

Normally you can't appeal or close a permanently limitated account however if its none of the above reasons then contact customer services?...

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.