Hello @Drs44,
Welcome and thank your for posting your concern.
We are sorry to hear about the issue with your order and we understand how frustrating this must be for you. PayPal offers purchase protection to help safeguard our buyers. If you identify a billing issue with a transaction on your account, we encourage you to report it in our Resolution Center as soon as possible. By opening a dispute, you're notifying the seller that you're not satisfied with the purchase and want to resolve the issue. For further assistance, I recommend reviewing the relevant help centre article for more detailed information
Hope this information is helpful for your!
Warm Regards,
Shradha
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