Banks and Cards

[Glenn597]

Hi i am a new PayPal user, i just created an account and was trying to link my card and bank which proved abortive. I reached out to the chatbot to help out only for my account to get limited. I uploaded my ID as requested, then i am told to upload a bank statement of the bank linked to my account whereas there are no banks or cards on my account

[PayPal__Jyoti]

Hello @Glenn597  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding your account being limited. For the safety and security of the network, PayPal often review accounts for potential risks which may lead to a limitation being placed on the account, depending on what is found during the review, your account may become limited. Once the limitation on your account is removed you can check the article to get help with adding your financials www.paypal.com/cshelp/article/help155 . Kindly reach out to our team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by calling us as a Guest User through our PayPal website.

Hope this information helps,
Jyoti

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