Buyers protection question

Polinos
Contributor
Contributor

Need to make a payment to an individual not a website or store am i covered this way with buyers protection so I can get a refund in case something goes wrong?

Login to Me Too
2 REPLIES 2

Polinos
Contributor
Contributor
Forgot to mentioned does a payment is to buy an item so am I covered if the item never arrives?
Login to Me Too

PayPal_Ayesha
Moderator
Moderator

Hello @Polinos,

 

Thank you for your post and welcome to our Community Help Forum! 

 

I understand your concern about buyer protection. Friends and Family payments are not covered with PayPal Buyer Protection. These types of payments cannot be disputed. It's important to use the Goods and Services payment option when buying an item or service, to ensure the transaction is protected if any issues arise, we recommend filing a dispute against the transaction to request a refund within 180 days.

 

I hope this helps,

Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.