Discovered automatic withdrawals by Nymbus LLC.

Nannyr
Contributor
Contributor

Discovered unauthorised automatic withdrawals by Nymbus LLC, wondering what members have done to retrieve “stolen” automatic transfers.

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6 REPLIES 6

PayPal_Shradha
Moderator
Moderator

Hello @Nannyr,

 

Thanks for visiting PayPal's Community Forum. 

I understand that your account has been charged for an automatic payment. Kindly check your PayPal account for automatic payment set. PayPal will debit amount from your account if any subscription or automatic payment has been authorized. Kindly check in PayPal website by following the below mentioned steps:   
Go to Settings.
Click Payments.
Select Automatic payments.
Select the merchant.
If you find any subscription, you can cancel the automatic payment on this page. Kindly refer the help centre article to know more about What is an automatic payment and how do I update or cancel one? If there is no subscription and you didn't authorize, kindly report the transaction by following the steps mentioned in the help centre article How do I report an unauthorized transaction or account activity?

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this information is helpful for your!

Warm Regards,
Shradha 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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emmyloublue
Contributor
Contributor

I have cancelled automatic payments going forward, but how do I get back the money Nymbus LLc have stolen from me so far - amounting to over £100!! 

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Joanne106
New Community Member

I don't recognise payments to Nymbus llc

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Nannyr
Contributor
Contributor

As advised have cancelled automatic withdrawals (I have no recollection of authorising payments to Nymbus) so am hoping not to find further withdrawals on my account.  Two automatic withdrawals have happened and unfortunately I see no way of retrieving the money taken.

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OnceBittenToo
New Community Member

I have also been stung by this company. No evidence that I have subscribed, and yet the payment comes out. I have stopped the auto pay.

How can we stop this company's theft business practice?

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emmyloublue
Contributor
Contributor

Who are these horrible thieving people?!  They have taken several amounts of money from my Paypal account without my permission.  I have raised a dispute so I hope to be refunded, but this is just awful!  I think the total amount stolen is over £100!!   How do we stop them!?

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