Hello @Nannyr,
Thanks for visiting PayPal's Community Forum.
I understand that your account has been charged for an automatic payment. Kindly check your PayPal account for automatic payment set. PayPal will debit amount from your account if any subscription or automatic payment has been authorized. Kindly check in PayPal website by following the below mentioned steps:
Go to Settings.
Click Payments.
Select Automatic payments.
Select the merchant.
If you find any subscription, you can cancel the automatic payment on this page. Kindly refer the help centre article to know more about What is an automatic payment and how do I update or cancel one? If there is no subscription and you didn't authorize, kindly report the transaction by following the steps mentioned in the help centre article How do I report an unauthorized transaction or account activity?
You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.
Hope this information is helpful for your!
Warm Regards,
Shradha
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