Does Paypall call you on the phone? Or is it a pishing tentative?

[Til_M]

I just received a phone call with hidden number, a robot was talking to me in German (my German is quite bad) pretending they're from Paypal, telling me it's about a payment of eight hundred and something and asking me to press 1 for I didn't understand what. I hung up immediately presuming this is a pishing tentative. I have no pending transactions on Paypal, neither payments or incoming. Does anybody know about this kind of calls? Was this pishing?

[PayPal_Meghan · Accepted solution]

Hello @Til_M, 

Thanks for joining the PayPal Community; welcome! 

I understand you received a phone call from someone claiming to be a PayPal representative, and I'm sorry to hear about the concern it caused. PayPal Customer Support will occasionally call out to confirm if you made a transaction, but the phone number will never be hidden. It would also be regarding a transaction that you can see on your PayPal account and in a language that matches what you have as your primary language on your PayPal. From what you have mentioned, I do not believe you were speaking with PayPal, and I'm glad you hung up. You can learn more about spotting and reporting phishing on our Help Center here. 

If it happens again in the future, you can also contact Customer Support directly by selecting 'Contact' at the bottom of any PayPal website. The Customer Support teams will be able to determine if a call was made to you after reviewing your account. 

I hope this helps! 

- Meghan

[NisP]

Since this is apparently a common form of scam, perhaps it should be mentioned specifically on the page about how to spot phishing.

[Til_M]

Hello and thank you for confirming my suspicion. Today I was called again. Same NoCaller Id, when answered, a lady robot saying that an anonymous user is trying to take 699 euros from my account and inviting me to press 1 to secure my account. I hang up, probably after pressing 1 they would try to make me give them info and steal my account credentials. 
I am only writing this to warn people to be very careful.

[MollyGreger]

Today I got the same problem. They called me from a +45 number which is Denmak and said that someone is trying to take 699 Euros, and they asked me to google and find mye ip adress. I sent a message to the Helpcenter and I got "We would never call unless you contact us first, and we only call from Irish numbers since our headquarters are in Ireland. So please feel free to ignore these calls as they were not from us." Carefull folks.

[Riddick55]

Hello, 

I was also called today by a hidden number, a lady robot saying that an anonymous user is trying to take 699 euros from my account, but i hang up instantly. 

[Kris4077]

Just happened to me too today.

[Ingrid1967]

It just happened to me too, today. Saying about a payment of 600 euro

[Pedro_Rib]

Same here. 600€ for a coinbase transaction of smthg..

[olavla]

i was called today from th[Removed. Phone #s not permitted] a lady robot saying in Swedish that an anonymous user is trying to take 299 euros from my account, but i hang up.
[Removed. Phone #s not permitted]is an unknown number (in Norway).